Part Of Being The Best Is Sounding Like The Best (more…)
January 24, 2010
Have you ever called a company only to be transferred directly to a voicemail? As the customer, how often do you actually leave a message? Do you hang up and...
January 18, 2010
Doctors and medical professionals are an essential part of every day life. Chances are your medical office receives a considerable amount of calls every day. Whether your patients need a...
January 18, 2010
No matter what time of day, there is always someone looking for a home, even on holidays. As a real estate professional it’s your job to be available when they...
January 18, 2010
In today’s’ fast paced world, utility and internet providers are in high demand. Customers expect few interruptions with their service and when there is an interruption customers expect the problem...
January 12, 2010
There are plenty of articles out there telling you what to say and how to say it, but have you given any thought as to what you should not be...
January 12, 2010
In today’s tough economy while everyone else is trying to cut their bottom line by cutting services, VoiceNation Live is trying to make it easier for companies to continue providing...
January 12, 2010
You may be asking, “What is phone etiquette and why do I need to worry about it?” Well, if you are a small business owner, or work for any business,...
January 12, 2010
Answering phone calls in a polite and professional manner is a key factor to the success of any business. Most people use the phone as their main form of communication...