Call center

Albany, New York Live Answering Service

No Surprises. No Hidden Fees. No Worries!

Pick from one of our all-inclusive Albany live answering plans for area code ( 518).

Have questions? Call 877.554.6222 to speak to someone today.


All the Business Features You Need

Hire your Albany answering service team with peace of mind. Many call centers lure you in with low prices only to charge you extra for all the features you need to be successful. With VoiceNation Live you get a team of live operators and ALL our services and features no matter what plan you choose.

Our service is about more than just answering your phone. We are proud to be a part of your team. Your live answering service should be as creative and flexible as you. Choose a plan today, or if you want to try it first, sign up for a 7 day free trial

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No credit card needed. See what your business is missing.

Any Phone Number

  • New Albany Telephone Number
  • Toll Free Number
  • Use Your Current Phone

Sound Professional

  • 24/7 Service -- Even on Holidays
  • Industry trained professionals
  • Live call transfer
  • Lowest Hold Times In the Industry

Advanced Features

  • Online Account Management
  • Customized Scripts
  • Situation-based call transfer

Money Saving Benefits

  • No Equipment to Buy
  • Reports to analyze usage
  • All-inclusive pricing
  • Never miss another call

Most live answering services under-staff to increase profits. Our Albany call center is over-staffed in anticipation of your growth. We don't just want to be your answering service, we want to be a vital part of your team. That's why we don't nickel and dime you with hidden fees. All plans with VoiceNation include every feature and service so there are never any surprises.

Albany, New York, located on the Hudson River, was established over four centuries ago as a small Dutch settlement. Today, it is the capital of New York, and is located in the middle of a growing technology valley. Together with other counties, the government and business people of Albany have made strides to build a tech-oriented economy in order to offer career opportunities and business prospects in a variety of industries. This has drawn businesses and residents from many walks of life and many parts of the country. The epicenter of Tech Valley is the Albany, partly because it provides easy access to a number of other destinations via car, bus, train, and plane. It also boasts four beautiful Northeast seasons, cultural and historic entertainment options, historic architecture, thriving retail, and unique culinary experiences. The town has been proactive in turning these attributes, plus their abundance of early American history, into a draw for tourists.

We know Albany, its people, and its businesses. Let us help you to grow your business while allowing you to focus on those things that you do best.

Albany by the Numbers:


  • Population: 97660
  • Industries: state and local government, service industry (restaurants and food stores, law firms, and related business), colleges and universities, healthcare, scientific research, high technology, and traditional manufacturing
  • Area Codes: 518
  • Zip Codes: 12201, 12202, 12203, 12204, 12205, 12206, 12207, 12208, 12209, 12210
  • Surrounding Cities: Bronx NY, Rensselaer NY, Menands NY, Hampton Manor NY, Delmar NY, Bethlehem NY, Colonie NY, East Greenbush NY

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