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Customer Service Representative – Call Center

Customer Service Representative – Call Center

Customer Service Representative - Call Center

VoiceNation is a preferred call center partner for thousands of businesses nationwide. We have immediate openings for various shifts and positions. Position placement will be determined during interview process. Our inbound call center handles calls for various clients in a professional, upbeat and friendly manner. Our Customer Service Representatives take calls ranging from order taking, appointment setting, customer service, event registration, call screening, call transfer, and more. This position requires the candidate to be reliable, dependable and on time. Because our call center operates 24/7, 365 days a year, including holidays. candidate must be available to work weekends, including both Saturday and Sunday, as well as holidays. Must be detail oriented, adapt quickly to change, diffuse difficult or irate callers, multi-task and possess great verbal and written communication skills. For more information, click here to watch our Job Openings Video.

Experience: Entry Level/No Experience Required
Compensation : starting at $12 Hourly
Benefits Offered: Medical
Employment Type: Full-Time
Travel: No
Relocation Covered: No

Requirements:

  • MUST BE RELIABLE, DEPENDABLE AND ON TIME!!!
  • Available to work weekends (includes both Saturday and Sunday)
  • Available to work holidays
  • Great Phone Voice
  • Type 35 wpm 80% accuracy (online data entry)
  • Detail oriented and ability to multi-task
  • Adapt quickly to change
  • Ability to defuse difficult or irate callers
  • Ability to multi-task
  • Great verbal and written communication skills

Attributes:

  • Strong Work Ethic
  • “Can Do” Attitude
  • Flexible Mindset
  • Friendly Personality
  • Team Player
  • Honesty and Integrity

VoiceNation Offers:

  • Stocked kitchen (company sponsored)
  • Close up front parking
  • An innovative and creative work atmosphere
  • Volunteer opportunities through community outreach programs
  • Staff development opportunities

Our Work Philosophy: It’s SIMPLE – Work Life Made Simple

  • SIMPLY SHOW UP FOR WORK ON TIME
  • SIMPLY PROVIDE SERVICE THAT IS “BEYOND THE CALL” OF DUTY
  • SIMPLY SMILE

Candidates must under go a criminal background, drug screening and typing test.  VoiceNation Live is committed to a drug and alcohol free workplace.

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