How live answering works

Every call could be your next customer

Get started right away. Then relax. We’ve got you covered.

  • Forward your calls to us after hours or when you can’t answer.
  • Or publish your VoiceNation number for your customers to call all hours.
  • When your calls come in, our U.S.-based operators answer.
  • We deliver the message or call to you instantly. With our mobile app, we go where you go!
  • We’ll qualify your leads – don’t waste time with unnecessary callbacks.
how it works

Working smarter to save you money

Our proprietary software and our excellent operator training means we work more efficiently and we pass those savings to you!

Activate your account

  • Your first step is to choose your number. You already have a personal or business line, but your answering service number is how you forward your calls to us. Or you can use your answering service number and publish it for customers to call directly.

  • Your order will be placed and your account will be activated instantly. No waiting days to get started!

  • We’ll email you an activation wizard, which will walk you through customizing your answering script, so our operators answer your calls your way.

account setup
account

Set up your account, then sit back and relax!

  • Our onboarding specialists will help you set up legal intake questions and what information you’d like collected from your callers.

  • Now we start taking your calls right away!

  • Your calls come in, our operators answer, take your messages and then send them to you instantly through text, email, our mobile app and online dashboard.

Why pay for half the service at twice the cost?

We’re one of the few answering services out there that’s available all day and night, all year long. We also have all the features you need, at no extra cost to you.

  • Schedule appointments

  • Take online payments

  • Offer bilingual operators

 

Options & Pricing

bilingual

Mobile app

Take your business with you wherever you go.

  • Get messages in real time
  • Return calls with your VoiceNation number. It’s your business line on your smartphone!
  • Soft, filter and tag calls
  • Track minutes
  • Generate reports and analytics
vn app
smartest reports

Set up your account, then sit back and relax!

  • Our onboarding specialists customize your account so your calls are answered your way.

  • Now we start taking your calls right away!

  • Your calls come in, our operators answer, take your messages and then send them to you instantly through text, email, our mobile app and online dashboard.

Your business is in the very best hands

Need all the features of an in-house receptionist? We've got them and even more.

24/7 SERVICE

We’re not the 9 to 5 type. We’re here for your business all day and night, all year long.

BIG DATA

Tap into your wealth of call data with our insightful reports and analytics. Nobody else does this. Really!

CALL FORWARDING

We’ll transfer your calls to you without the price tag. Other answering services charge for this, but not us!

URGENT RESPONSE

Got VIP callers? Excellent! We’ll make sure those calls get to you right away.

INDUSTRY TAILORING

We support all industries, so whatever your needs are, we’ve got you covered.

SUPERIOR SOFTWARE

We built our technology based on our client’s needs –  quality, customization and capability.