Make our answering service a part of your business continuity plan.
VoiceNation currently manages several large government agency accounts and provides them with disaster recovery professional call center solutions. VoiceNation’s skilled personnel will design a business continuity plan for your agency to ensure you stay in touch with your callers and employees during unforseen disasters.
For standard business requirement use, VoiceNation has partnered with government agencies to provide outsourced telephone application needs and customizable telecommunication solutions. VoiceNation’s industry-specific agents are trained with your needs in mind to professionally manage your account requirements.
Proprietary scripting software allows us to adapt to your agency needs, providing you with 24 hour coverage, 7 days a week, including holidays. Whether your agency requires additional phone support during non-operational hours or during a time of increased call volume, VoiceNation has an immediate and reliable solution for your local, state, or federal government agency.