Outsourcing Cuts Costs, Not Quality

Outsourcing Cuts Costs, Not Quality

Buford, GA (PRWEB) March 4, 2011


Despite this unforeseen setback, reports are stating that U.S. small business shows confidence at a three-year high. So how does a small business stay afloat in an economy that seems to be very unstable? Cutting cost is the first and one of the best resolutions; however cutting quality is not an option.

Reducing the overhead costs and taxes associated with hiring employees, outsourcing is an ideal alternative. Outsourcing is still proven to be a very economical and ongoing trend. It has also contributed in becoming the driving force of the economic recovery.

VoiceNation Live is an outsourced call center that defines what’s next by enabling businesses of all sizes to compete profitably in the marketplace with 24 hour availability that adapts to any situation. They provide the technology every company needs to handle high volume calls. They can also relieve business expenses by eliminating or reducing overhead costs with a team of professional operators.

“Its natural for businesses to be concerned when trusting their customer support with another company. Our operators are trained to hand each call with respect and courtesy. Your success is our success”. Graham Taylor, Vice President, VoiceNation.

Finding a quality answering service can prove to be difficult, so VoiceNation Live simplifies the process. They understand that as a small business owner, time is extremely valuable. And while the gas prices are affecting all aspects of your business and increasing your stress level, VoiceNation Live works with you to customize your needs quickly and efficiently to minimize the amount of time and stress that emanates with making constructive business decisions.

They hold the title of “the innovative industry leader”, because their goal is your company’s success. Their employees become part of your team, and work together in growing your business. Each operator answers your calls to your specific script, so your callers believe they have called your company. Calls can then be transferred to you, one of your employees or voicemail. The company respects your business and the hard work to accomplish your success.

Even with the rising gas prices, your business can still thrive by choosing a partner such as VoiceNation Live to assist with the all of the demands a small business encounters.

About VoiceNation:

VoiceNation, America’s leading virtual PBX and voicemail company, was founded in 2002 and later opened their outsourced call center in 2009 and is headed by CEO Jay Reeder. The company has grown to serve more than 40,000 customers including FEMA and the U.S. Coast Guard. The company leverages next generation technology solutions in order to deliver quality, call answering services at the lowest cost.

To learn more about VoiceNation Live and their services, please visit http://www.qualityansweringservice.com.



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