VoiceNation Amplifies Social Media Presence
VoiceNation makes forward strides with social media, offering live answering solutions a different kind of way.
Atlanta, GA (Official Wire)
March 26th, 2012 – VoiceNation, the industry leader in live answering and virtual receptionist services, is no stranger to the social media atmosphere. Providing call center solutions to customers through a significant online presence, VoiceNation stays connected.
VoiceNation is the architect of its own technology, offering the best innovations in pricing, service and technology. As technology continues to evolve, VoiceNation is constantly developing industry firsts in order to offer customers the latest products and services to help grow business. Therefore, the telecommunications company understands the importance of being active on numerous social networks, including YouTube, Facebook and Twitter.
“We enjoy interacting with our customers via social media. It’s another opportunity to reach the people on an individual level, making it easier to assist with their specific business needs,” states Jay Reeder, President of VoiceNation. “It’s important that each of our customers is treated with excellence in each area of service.”
VoiceNation customers can virtually do everything online including instant activation, account set up, and management through a user-friendly online dashboard. Promotions are always offered on the company’s social media sites for new premium account activation. Customers are guided through the purchasing process with a short and helpful video on specific web pages. According to a recent study published on mashable.com, the Internet accounts for 4.7% of the U.S. economy and is projected to grow 6.5% a year through 2016.
VoiceNation also makes it convenient for customers to stay connected. Support is available around the clock. A live representative is always awaiting calls and online chat is offered as an easy troubleshooting method for the multi-tasker. A wealth of technical tips, industry news, product updates, and company announcements can be found on the company blog.
VoiceNation takes social media to the next level, making it fun for customers to do business and feel appreciated. VoiceNation is the knowledge source of the telecommunications industry, and it shows through social marketing videos, interactive quizzes, FAQ’s, contests and promotions, and much more.
VoiceNation, America’s telecommunications leader in live answering and virtual receptionist services opened their Next Generation call centers in 2009. Founded by President Jay Reeder, the company has grown to serve more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. They leverage the very latest in proprietary technology solutions in order to deliver quality call answering services at the lowest cost to their customers. To learn more about VoiceNation Live and their services, please visit www.qualityansweringservice.com.
For more information, contact:
1.866.766.5050, ext. 107