VoiceNation Live Prepares Call Centers for Overflow During Holidays
VoiceNation Live is gearing up for the holiday season, using strategies to ready call center locations for heavy call volume.
Buford, GA (Official Wire)
December 21st, 2011 – Tis’ the busy season for the industry leader in live answering solutions. VoiceNation Live is actively preparing their nation-wide call centers to handle the increased call volume over the next several weeks. Holiday incentives and promotions have enabled a greater amount of business owners the ability to take advantage of live answering services in exchange to spend more quality time with family.
“There is a high demand for live answering services during the holiday season. The opportunity to take time off to spend with family knowing phones are being answered at the office is extremely appealing to business owners,” states Jay Reeder, President of VoiceNation.
VoiceNation Live is over-staffing their call centers in anticipation of calls. Customer service is of utmost importance and this strategy ensures the company continues to hold the lowest hold times in the industry.
As the innovative telecommunications company continues to lead the industry in price, service, and technology, business owners continue to reap the rewards live answering solutions provide.
About VoiceNation Live:
VoiceNation Live, America’s telecommunications leader in live answering and virtual receptionist services, opened their Next Generation call centers in 2009. Founded by President Jay Reeder, the company has grown to serve more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. They leverage the very latest in proprietary technology solutions in order to deliver quality call answering services at the lowest cost to their customers. To learn more about VoiceNation Live and their services, please visit www.qualityansweringservice.com.
For more information, contact:
1.866.766.5050, ext. 107