Some businesses MUST have a live person answering calls after the office closes for the day. There is a great possibility any call coming in after-hours could be a need or problem requiring immediate attention. If you have one of those businesses, we’re the go-to solution.
For less money than it would take for you to hire another full time employee to answer your phone, VoiceNation can provide you with the best live answering service in the industry around the clock. We’ll create a plan that will work for your business including the ability to take care of your customers after hours. With our After Hours On-Call service, your customers can get the assistance they need no matter when they call, day or night. We answer your calls 24/7 and dispatch calls to your after hours technicians and on-call personnel when needed. We make sure all of your calls are handled just the way they need to be. You’ll get a record of every call our US-based call center received and the action taken for that call. Using our online dashboard, tracking the handling of your calls has never been easier.
You pick your plan, choose the services that work best for you, and we do the rest. We work with you to create your on-call provider list and build your call instructions, including how to handle your calls after hours. Our call center service provides live operators to answer all of your incoming calls…just the way you tell us. Doesn’t that make life a little easier?
Service companies, alarm companies, restoration companies and many others rely on VoiceNation to be their 24 hour on-call answering service. Choose VoiceNation and let us give you peace of mind that your customers will always talk to a live person who can handle their needs…even after hours.