Utility Company Answering Service

Utility Company Answering Service

Utilities are everywhere, from major cities to rural towns. It is up to the utility companies to maintain proper service for their clients while still answering general customer inquiries. Unfortunately though, these calls sometimes come at times which are convenient for you.

Utilities are everywhere, from major cities to rural towns. It is up to the utility companies to maintain proper service for their clients while still answering general customer inquiries. Unfortunately though, these calls sometimes come at times which are convenient for you. However, due to the magnitude of competition between present day utility companies, it is very east to lose business to a competitor. How do you maintain your current client basis while keeping up with proper maintenance of your utility lines? Well, there is the traditional way of handling it by hiring additional employees. However, although extra workers do mean that you will be able to handle more service calls, having extra employees adds an extra financial burden.

You may not realize it, but having one full-time employee being paid $10 per hour will cost you over $1500 per month; not to mention the added costs for training, health benefits and sick/personal time. What if you could keep the benefits of additional employees without the extra costs; you can with an answering service.

VoiceNation Live is a smart, cost effective alternative to pricey employees. With VoiceNation Live there are no hidden fees or extra charges; each pricing made simple plan includes all services offered. Not only will VoiceNation Live offer you an answering service with a substantially smaller price tag, but VoiceNation Live’s operators go through a rigorous hiring process and are required to complete ongoing training. Answering phones professionally is what VoiceNation Live is all about, and you can rest assured that every call will be handled with the utmost care. By hiring VoiceNation Live to be an extension of your business you will receive cheaper, more reliable and more professional service as opposed to using a dedicated telephone representative.

Regardless if your company handles water, phone, gas or electric utilities, you can rest assured that your calls will be answered quickly and accurately. Because VoiceNation Live operators are available to answer your calls 24 hours a day, 7 days a week you will never have to wonder how much money you may have lost due to an unanswered phone call. So no matter if you need a simple backup service or need all of your calls to be answered, VoiceNation Live is an answering service that works for you.

Not only will VoiceNation Live take accurate and thorough messages, but your messages will be handled according to your protocol. You determine what is considered an emergency and what is not. Also, how you would like to have the message relayed is based entirely on your needs. All messages, whether emergency or routine, can be sent to one or multiple persons via text, email, fax, a live operator or all of the above. And the best part; no matter how you choose to receive your messages the cost remains the same.

When choosing your answering service make sure it is the correct fit for your company. Hire VoiceNation Live to handle your phones and allow your technicians to focus on maintaining the utilities.

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