2015 was the year of the habit at Quality Answering Service. As part of our intensive staff development efforts here at Quality Answering Service, we decided to take the year to jump in to learn about how habits define who we are as people, as a company and as global citizens. Good or bad, we truly build our lives around how we think and our deeply ingrained habits. Several of our team took the time to compose lessons and teach the rest of the company about their unique takeaways from an amazing book by Charles Duhigg called The Power of Habit. Topics ranged from "The Power of a Crisis" to "Using Fear as a Motivator" to “Who is Responsible for your Habits?”. We examined the habit loop (cue, routine, reward) and how to recognize where you are in the loop as a first step of awareness. One of the most powerful lessons this year was our lesson on willpower taught by our resident mountain bike enthusiast, Eric Schurke.
If we want to live out our best life we have to develop habits that help us get there.