A couple weeks ago we had our quarterly PIE meeting (read about PIE here)! These meetings are always a big deal to us here at VoiceNation because we are able to excite and involve everyone, and most importantly just have a good time together as a team! In this PIE meeting in particular, we focused on our keystone habit, excellence.
As I did, you may be asking yourself, “is perfection the same as excellence?” That’s a good question. The answer is no, excellence is NOT the same as perfection. And thank goodness that it’s not or else we would all be big, fat failures! Excellence is doing the absolute best that you can every time you’re given the opportunity. Excellence is taking out the break room trash when its overflowing, going out of your way to make somebody smile, committing not to speak badly of someone you work with, giving every customer your full attention, treating every meeting like it’s worth your time, and making time for the things that really matter. When each person in a company can strive for excellence every day, for their staff and their customers, then no one has to watch their back. Everyone is taken care of, their needs are met and they develop purpose.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” — Aristotle
So, while maybe you, as an individual, or you as a company, have been working on putting together the proper building blocks for success, let me give you one helpful tool before you fold up you blueprints … do not forget your “keystone habit”, the one principle that holds the entire structure together. We’ve been reading The Power of Habit by Charles Duhigg this year at VoiceNation, and as he explains in the book, this central principle (the keystone habit) has the power to lock your whole organization together into beautiful harmony. Excellence is universal, so it will apply in any organizational environment. Have you talked to your staff about being excellent? Make that your next goal. Have you decided how you can be excellent in your own life? Start writing things down and make a plan of action. When you begin to change, so will the environment around you.
Why not make it excellent?!