VoiceNation Develops Effortless Payment Option
VoiceNation developes new dashboard featur and enhances service quality with its new and simplified Echeck payment option.
VoiceNation, the industry leader in live answering and virtual receptionist services, has been called upon to deliver high quality answering services to Housing & Assistance Programs For Veterans (HAPFV) in order to raise public awareness to eradicate the disproportionately high rates of homelessness and unemployment affecting the nation’s veterans.
HAPFV was formed in November 2009 to combat the chronic homelessness and unemployment exclusive to the nation’s veterans. The organization provides clean and safe living facilities for veterans in transition within the Coachella Valley area of Southern California. Through the use of VoiceNation’s telephone answering service, HAPFV can communicate with individuals and media outlets across the nation to drive awareness towards the efforts to improve the quality of life for veterans, including free administrative assistance, transportation, and professional attire for job interviews. “VoiceNation’s competitive prices, flexible plan packages and quality services have enabled our organization to reach-out and correspond with a larger audience towards the fulfillment of our mission statement,” reports Rafiq DeVose, Executive Assistant of HAPFV.
All HAPFV staff members are employed outside of the non-profit organization leaving no full-time or dedicated receptionist within the organization to answer the phone, yet day to day operations have improved. Since partnering with VoiceNation, all HAPFV calls are directed to VoiceNation’s professionally trained operators who handle callers with care and provide real-time call reports to the HAPFV team accessible by computer or smart phone for added convenience.
“After a comparison of the competitors, it became easily apparent that VoiceNation’s overall services outpaced the others for our budgetary and image concerns,” stated Mr. DeVose.
About Housing & Assistance Programs for Veterans (HAPFV):
Towards the fulfillment of its mission statement, Housing & Assistance Programs for Veterans not only provides housing and administrative assistance to Veterans in transition, but also remains in hot pursuit of viable alternatives towards eradicating the chronic homelessness and unemployment affecting Veterans Nationwide. Currently, HAPFV is dedicating part of its resources towards informing the public about the importance of ensuing that 100,000 Veterans annually receive the opportunity to utilize their guaranteed Educational Entitlements for approved business and entrepreneurial opportunities via “The VetBiz G.I. Bill” (http://www.vetbizgibill.org).
VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.
Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.
To learn more about VoiceNation, visit http://www.qualityansweringservice.com.