Quality live answering service plans for businesses.
40 for 40
Best for businesses searching to utilize messaging only.
$1.00 per additional minute
- Does not include call patching
What beats free? Well, not much. Get 30 minutes on us.
To begin your free, fully-functional 7-day trial, we just need a few details from you. You’ll be up and running in a few minutes. If you have any questions at all, please feel free to give us a call at 866-766-5050.
7-DAY FREE TRIAL
NO CREDIT CARD NECESSARY
Talk to a real person….
For budgetary pricing, or to receive a custom quote, please call 866.755.5050 now, or fill in the form to schedule a call with a sales consultant.
VoiceNation Live Answering FAQ
No. VoiceNation services are based on a month to month agreement.
Each of our price plans (excluding 40 for 40 Quick Start) has a base monthly fee and a certain number of included live operator minutes. This base fee for each plan includes our entire suite of features bundled together. So, unlike most call centers who nickel and dime you with “a la carte” fees after charging a low monthly rate, VoiceNation charges a flat monthly rate so there are no surprises when you get your monthly bill.
Examples of these “a la carte” fees you can expect from other live answering companies are services like taking appointments, charging you for each call transfer/dispatch, charging a per minute fee for the entire time a patched call lasts, order taking, paging, voicemail, holiday or weekend fees, receiving faxes and even charging to send your messages to you any way other than email. With VoiceNation, there are no surprises.
Nope. VoiceNation does not believe in nickel and diming our customers. Unlike most call centers, VoiceNation only bills for operator call handling time. If your script requires us to transfer (patch) calls directly to you or your team members, there will be no additional per minute or per call fees. Once we have successfully connected you with your callers you are no longer being billed.
**Make sure to ask about this hidden charge when choosing your answering service.**
Once your order is processed, you will receive an email with a link to your online setup wizard. As soon as you complete your setup wizard, we will start answering your calls. It’s that easy.
All live answering accounts are billed in six second increments. We don’t round up to the next minute.
We bill by the minute rather than by the call so you pay for less time on calls lasting less than a minute.
The per minute charge if you go over your minutes ranges from $.90 to $1.15 per minute, depending on the plan.
The 40 for 40 plan was designed for anyone who just needs message taking. If you have more advanced needs, like call transferring or on call dispatching, you will need to go with the other plans we advertise on our pricing page.
Yes, you will be able to track your minutes online from your online account login. From the home page you will see the amount of minutes you have accrued as of 11:59 the previous day.
Yes, VoiceNation can order custom toll free vanity numbers. Your custom vanity toll free number can be used as your free VoiceNation number that is included with your account.
There is a one time charge of $75 to order a vanity toll free number. Vanity numbers are not available as local area code numbers, only toll free. To order a vanity number, search this site here or here and once you have found your number, proceed through the VoiceNation website ordering process. During the order there will be a field for you to enter your requested number. Please allow 5 business days for vanity numbers to be confirmed. We advise you not to advertise or give out your requested vanity number until we have emailed you to confirm your number has been reserved.
VoiceNation Plan Comparison
All plans (except for 40 for 40) give you ALL FEATURES.
See what you could have with your unmatched VoiceNation answering service plan.
|40 for 40
Our quick, message-only plan
Several minute bundles available.
|Free Call Patching|
|Account Support Fee*|
|Message Delivery by Email|
|Message Delivery by SMS (text)|
|Message to Live Person Relay|
|No Holiday Fees|
|Local or Toll Free Number|
|Toll-Free Minutes at no Extra Cost|
|Message Delivery by Voicemail*|
|Minutes Included with Your Plan||40|