We’ve briefly discussed how the tree service industry utilizes our live answering services to provide their customers with 24 hour emergency availability; lately tree care companies are using our call center services more than ever.
Unfortunately, the unusual spring temperatures in the dead of winter combined with hazardous blizzards, has resulted in damaging storm conditions. VoiceNation’s 24 hour live answering service has given tree care companies, like Rick’s Tree Service LLC, capability to provide customers with 24 hour emergency availability. Incoming calls, after hours, are greeted by a VoiceNation 24 hour live customer service representative who has the ability to dispatch crews on demand in the event of an emergency. Messages are then sent to the appropriate project management personnel via email, text, or fax delivery.
Rick’s Tree Service is a medium sized tree care company specializing in residential tree trimming and tree removal, in addition to emergency storm clean up and emergency hazardous tree removal.
VoiceNation is a member of the Tree Care Industry Association (TCIA), and specializes in offering custom live answering solutions to tree care service companies.