As a reminder, on March 1, 2012 we will be implementing a change to our online voice mail management feature.
(This change will affect any VoiceNation customer who accesses their messages and faxes online through the dashboard. This change DOES NOT apply to live answering messages that are also accessible online. This changes also DOES NOT affect you getting your messages or faxes emailed to you or accessing messages over the phone.)
Beginning March 1, all voice mails will be accessible online via the dashboard for up to 90 days. Once a voice mail has been on the dashboard for 90 days it will be automatically deleted from your online access.
This also means that any older voice mails that you have online that are older than December 1, 2011 will also be deleted on March 1, 2012.
Please make arrangements prior to March 1st to save any messages you have online that you do not want to be deleted from the online dashboard. This can be done by clicking the save option next to the play button.
This modification is made in efforts to support our growing customer base and maintain excellent levels of service.
For more information on this topic, please read our latest press release.