Every year we make a New Year's resolution; better health choices, new job, or even to travel more. Small businesses make their own professional resolutions, whether they know it or not; outstanding customer service, exceptional products, sales growth, etc… Whether you just started your business or your company has been in business for ten years, you receive important calls daily varying that are essential to building and sustaining your business. As a business owner many issues take up your time and attention, answering and managing prospect and customer call is at top of your priority list. Unfortunately you are unable to attend to every call. Despite your efforts you still seem to lose 75% of your prospects due to traditional voice mail (Forbes Magazine 2006).
How VoiceNation Can Help:
VoiceNation wants to help you reach your individual businesses resolutions in 2011 as your virtual receptionist service company. VoiceNation Live offers live quality answering for every call. Unparalleled technology and customer service has made VoiceNation the world's leader in live answering service and call center solutions. We move beyond traditional answering services that are stuck on outdated technologies and ways of doing business. VoiceNation defines what's next by enabling business of all sizes to compete in the marketplace with 24 hour availability that adapts to any situation. Our highly trained energetic staff provides unparalleled service for your callers. VoiceNation provides all their customers with new fresh technology and access to our highly professional staff. From sales, customer service, and technology support our staff is dedicated to provide unmatchable service.
Contact Management is another great feature offered by VoiceNation to ensure that every client can communicate to every prospect and customer. Simplyone and NextPBX offer a professional approach to managing all business calls using virtual receptionist and interactive dashboard. All calls will be answered professionally by one of our highly trained live answering representative, a reliable voice mail, or your calls can be transferred to specified locations using extensions. You can even retrieve faxes without the need to purchase an intricate phone system, fax machine, or hire an in house employee.
Our new advanced dashboard and features will intelligently route all incoming calls to the right person, in the right department every time, or choose the follow me option. This unique feature allows you to choose the route of your calls for example, you can first route calls to your mobile device, and then office phone, then home, lastly take voice mail. Thus, virtual phone system will let you to work from anywhere – office, home, work sites, or even while traveling, without jeopardizing your business image.
"Our service has tremendous ease of use and can be the solution to any business' communication requirements. We are excited to provide a working mother with a service that will save both time and money for the benefit of her career and family", says Jay Reeder, President and CEO of VoiceNation.
The biggest advantage virtual phone service offers small businesses is the same professional impression of a large corporation without the large invest in hardware or software or to hire additional employees to manage and operate the phone system. Enhance your business image and capabilities to attend to every incoming call. Simplyone and NextPBX allow you to setup a professional business greeting to greet every call, every time to give the big corporation impression. Callers take instruction from automated attended and can use dial by name directory.